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srividyaa
 Supereme Member

Joined: 02 Jun 2007 Posts: 1090
Location: bangalore
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Experience with Special talking ATM machine:
Hi friends:
As you already know that SBI has launched its first talking ATM machine at LHO Delhi.
Today I got the opportunity to test the special ATM machine setup at LHO Delhi.
Being a staff I went to test the machine along with team of alternate channels. While moving towards special ATM machine I had several questions in my mind.
How does this machine looks like? Will this machine work? Will special ATM machine successfully work with talking software? How will special ATM card work with machine? Will normal card work on that machine? Etc.
Finally we reached to machine and time came to test the machine.
I started getting answers of my all questions.
Machine was working very fine. And speech output was very clear, and every thing was going in our favour. We were very happy with the performance of this machine.
Physical description of machine
Special ATM machine looks like the any other normal ATM machine. But it has extra features like Braille embossing on every buttens. Other good feature is they written with the help of Braille about every important part of machine like from where cash comes they written cash dispenser, where we insurt ATM card they written dip card reader etc.
Now come with functionality of ATM machine
The New special ATM is working with normal ATM cards as well. But voice does not come while using normal ATM card. Once you will insert special ATM card it will automatically start speaking. The name of special card is (dristi).
Immediately after inserting card it will ask you to select your desired language. Here please note "when ATM will ask you to perform any function or to choose any desired option it will speak like this
"Please presss first buttten from top right to choose English and press second butten from top right to select hindi" like this it help throughout the transection.
With my personal experience I can say that it is a very useful machine for VI community.
Also today I found the answer of very important puzzle, that is will normal ATM card work on special machine? will special ATM card work on other normal machines?
According to my personal experience normal ATM card was working on Special machine. And Special ATM card was also working with normal machine.
In the end I would say it was a great experience with ATM machine.
I asked the team of experts to provide head phones for transections and to make it more secured, and function to turnoff the screen while transaction is being made.
There reaction was very positive and they promised to do the same.
They told me that after the successful trial of this talking ATM they want to start some more talking ATM machine in different parts of Delhi.
They requested me to suggest the suitable place in delhi.
Therefore friends please tell me the suitable places of these machine according to the number of VIS residing in particular area.
This step of State bank of india is really appreciable and remarkable. I hope State bank will work in this direction to provide greater accessibility to visually impaired people.
Regards
(Shubham Gupta)
State bank of India
New Delhi
Source: sayeverything group
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